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Refund and Return Policy

Overview

We aim to deliver the best quality products and the satisfaction of our customers is very important to us. In case you have purchased our product but you have not downloaded it yet, you can request a refund and you shall be issued a full one. However, because our products are digital goods, once downloaded we consider them used and thus we do not offer refunds for downloaded products in most cases.

Requests for a refund issued after downloading our products shall be handled on a case by case basis.

Refund requests of any kind must be done within 14 days since the original purchase.

Refunds

Once your refund request is received and inspected, we will notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at .

Returns

As all our current products are digital goods, we do not accept returns. In case you are not satisfied with our product, please contact us and we will take considerable efforts to edit the product for your satisfaction. Otherwise, you can request a refund following our refund policy


Need help?

Contact us at for questions related to refunds and returns.

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Creating Opportunities.
Transforming Lives.

Building Bridges.
Creating Opportunities.
Transforming Lives.

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Chisom Udeze

Founder of Diversify, Diversify Consult, HerSpace & The Annual

Chisom is an Economist, a Diversity, Equity, Inclusion and Belonging (DEIB) Strategist, and a 3 times founder of impact driven companies. She has over 14 years of experience working with organizations like the European Commission, The United Nations, ExxonMobil and The Economist Group. Chisom is analytical and a data enthusiast. She is passionate about interrogating the cross-sectoral relationship between society’s inhabitants, resources, production, technology, distribution and output. She efficiently and effectively unlocks complex systems, interprets data, forecasts socio-economic trends and conducts research.

Having lived and worked in 7 countries across 3 continents, she is highly adaptable to different circumstances and people, and thrives in uncertain environments.

As the founder of Diversify and Diversify Consult, Chisom and her team work with companies, institutions, governments and civil society to develop sustainable DEIB strategies and embed measurable diversity and inclusion initiatives in the workplace and society. In addition, in 2022, Diversify launched the Diversify Nordics Summit, the largest conference in the Nordics that gathers cross-sectoral stakeholders to amplify DEIB in the Nordics and beyond.

In 2020, she founded HerSpace, a diverse and inclusive co-creation community for all genders, with particular focus on women and non-binary people. In 2022, HerSpace launched HerTech, Women in Tech incubator, for women-led companies, with a focus on the inclusion of diverse founders. 

Chisom is a thought-leader in DEIB and a passionate advocate for mental health and wellness. She writes often on DEIB and justice related topics, some of her work is published on Forbes.

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